This Privacy Policy explains how NBXEX ('NBXEX', 'we', 'us') may collect, use, store, disclose and protect personal information when you use nbxex.com, NBXEX applications, accounts and related services.
NBXEX processes personal information in accordance with applicable privacy and data-protection requirements.
Identity and contact information, such as name, date of birth, address, telephone number, email address, nationality and identity-verification information.
Account information, such as account identifiers, profile settings, preferences, agreements and customer-support history.
Financial and transaction information, such as deposits, withdrawals, trades, wallet addresses, blockchain transaction data and related records.
Compliance and risk information, where applicable, such as source-of-funds information, sanctions or PEP screening results, fraud indicators, blockchain analytics and transaction-monitoring information.
Technical and security information, such as IP address, device and browser information, login events, authentication events, cookies, local storage and security logs.
Communication and preference information, including support communications and marketing preferences where relevant.
To create and administer accounts and provide platform functionality.
To authenticate users, protect accounts, detect fraud, investigate abuse and maintain platform security.
To process deposits, withdrawals, trades, transfers and other requested services.
To meet applicable legal, regulatory, recordkeeping or compliance requirements where they apply.
To provide customer support, service notices and transactional communications.
To maintain, troubleshoot, analyze and improve platform reliability and user experience.
To establish, exercise or defend legal claims and protect the rights, security and property of users, NBXEX and third parties.
Most personal information is obtained directly from you.
We may also receive information from identity-verification providers, payment or financial-service providers, public blockchains, blockchain analytics providers, public sources, security providers, business partners and competent authorities where lawfully permitted or required.
We may share personal information with service providers that support hosting, cloud infrastructure, security, communications, customer support, identity verification, analytics or transaction processing.
We may also share information with financial or digital-asset service providers, professional advisers, auditors, courts, regulators, law-enforcement authorities or other parties where necessary and legally permitted.
Service providers acting on our behalf are expected to handle information under appropriate contractual, confidentiality and security obligations.
NBXEX and its service providers may process information in different countries.
Where cross-border transfers are subject to specific legal requirements, NBXEX will use appropriate transfer mechanisms or safeguards as required by applicable law.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy and for applicable legal, accounting, security, dispute-resolution and recordkeeping requirements.
Retention periods may differ by category of information, service and applicable legal obligations.
When information is no longer required, it may be deleted, anonymized or otherwise disposed of in accordance with applicable requirements.
NBXEX may use automated tools to support identity verification, fraud detection, risk assessment, transaction monitoring, blockchain analytics and information-security controls.
Automated indicators may be reviewed together with other information when evaluating security or compliance risks.
Digital-asset transactions may be recorded on public blockchains. Information placed on a public blockchain may be publicly visible and may not be capable of being altered or deleted by NBXEX.
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent.
Certain rights may be limited where information must be retained or processed for security, fraud prevention, legal claims, recordkeeping or other lawful purposes.
NBXEX may need to verify your identity before responding to a privacy request.
NBXEX may use cookies, local storage and similar technologies for authentication, security, session management, preferences and platform functionality.
Analytics or other non-essential technologies, if used, will be handled in accordance with applicable consent requirements.
NBXEX uses technical and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.
No security measure can eliminate all risk, and users are also responsible for protecting account credentials and devices.
NBXEX services are not intended for persons under 18 years of age or the minimum age required by applicable law.
We do not knowingly permit underage users to establish accounts where prohibited.
Privacy or data-protection questions may be submitted through the customer-support or privacy contact channels published on nbxex.com.
We may update this Privacy Policy when services, technology, processing activities or applicable requirements change. The current version will be published on nbxex.com.